How Online Reviews Help Support Local Businesses
There's no way around it - online reviews are crucial to small and local businesses. Many of us are more influenced by online reviews than we realize. A recent study found that online reviews are becoming increasingly important to consumers, with many trusting them as much as they would a personal recommendation. So how can these online reviews help a local business?
After each job we complete, we ask our customers to leave a review. Not just on the end result of their service, but from start to finish - starting with their experience with our customer care representative and ending with the final walk-through with their foreman. This helps us know where we are doing well, or where we should improve. There is nothing we value more than the honest opinion of our customers.
An online review from a customer can help us show up sooner in local searches and give another potential customer insight into what it's like to do business with us. We train hard to be able to offer and provide incredible service, and the online reviews help us determine if we are doing our best.
Our reviews are what our potential customers evaluate us on before even giving us a call - but we can't leave those reviews ourselves. So we always need your help in giving us honest feedback so that we can redefine the customer experience and keep this local, family-owned business rolling!
Here are some places we'd love to hear from you:
- BBB
- Best in the Valley
- Best in the Tri-State
We don't offer discounts or incentives to those who leave us a positive review online because we want those reviews to be accurate and authentic. Our goal is to give you an experience with a contractor that is so positive, you want to rave about it online! (And if you want to rave to others about it, check out our referral program on here!)
As always, give us a call anytime to schedule your FREE, no obligation estimate with one of our Solution Specialists so we can help you protect your biggest investment!