Customer Testimonial from Daniel T. in Charleston, WV

Temo Sunroom Addition - Home renovations and construction can be very stressful. Effective communication with your contractor is key to keeping the stress level low and knowing the exact status of your project. Alford does an excellent job communicating effectively with their potential customers and clients at each part of the project. Paul Lawrence, the Solution Specialist, took all the time needed and made multiple appointments so we could see all the samples and make an informed decision. Kevin Harris, Project Manager, kept me in the project loop through ordering, material delays, change orders, and the build. He took ownership of a color mistake with the walls and made it right. Dennis and Mike made a site visit prior to breaking ground to plan the work. They arrived every day with the materials needed. They communicated their arrival time and what they planned to accomplish each day at the job site. They let me know of a weather delay in advance. They left the job site clean and safe before they left every day. Their combined knowledge of the trade was evident at each step of the build. I was confident that they would not take any shortcuts with my project. There were a few items on the punch list and final payment was not requested until both parties agreed that the job was complete. The Temo sunroom product is excellent. I feel it has added value to our home and we will get many years of enjoyment from it.