The gentlemen who did my crawlspace encapsulation left not long ago. I feel as though it is imperative that I let you know how my experience was in the last four days because I was SO IMPRESSED with each of them.
Justin Tyler, Travis Fields, and Levi Blake represented your company not only well, but exceptionally well.
At over half a century old and I’ve never lived in a house with a crawlspace. I’ve lived all over the US and have resided a few years in Asia. No crawlspace. And zero knowledge about them.
Each of these gentlemen took the time to answer every stupid question I had (and I had a lot). Sometimes the same question multiple times. I must have driven them crazy, yet they never made me aware if I was.
I’m a pretty tough person. I don’t generally hand out compliments for just doing the job you’re paid to do. I hope that whoever reads this understands that each of them ARE the five stars you wish to see in your reviews
I was always contacted when they arrived and always kept up to date on what progress was being made. Even today when I had to leave a note telling them that I had to unexpectedly go into work to please contact me when they arrived. I was.
At the end of each day, they cleaned up and left whatever supplies they needed to complete the job in an orderly fashion.
I feel that it’s important for a company to acknowledge a job well done. After all, a company cannot survive without the people it employs, regardless of its reputation.
When the rubber meets the road, it’s the ‘on the job’
workers that can make or break a company.
Justin, Travis, and Levi did Alford proud in my opinion.
Tracy C. of Winfield, WV
Thursday, September 22nd